Welcome to Nature Pure Craft! These Terms of Service (“Terms”) govern your use of our website, www.naturepurecraft.co.uk (the “Site”), and the purchase and use of our products and services (“Services”). This Site is operated by Nature Pure Craft (“we”, “us”, or “our”). By accessing or using the Site or any part of our Services, you agree to be bound by these Terms. Please read these Terms carefully before accessing or using our Site.
1. Website Ownership and Operation
Nature Pure Craft operates this Site via WordPress and uses Hostinger as our web hosting provider. We also use third-party plugins, integrations, and service providers to facilitate e-commerce functionalities, enhance user experience, process payments, and manage communication.
2. Acceptance of Terms
By visiting our Site, purchasing a product, or otherwise engaging with our Services, you:
Confirm that you are at least the age of majority in your jurisdiction;
Agree to be legally bound by these Terms and any additional terms referenced herein;
Consent to the collection, use, and disclosure of your personal data as described in our Privacy Policy;
Acknowledge our right to update or modify these Terms at any time without prior notice.
3. Changes to Terms
We may revise these Terms at any time by updating this page. Your continued use of the Site after any changes are made constitutes your acceptance of those changes. We encourage you to periodically review this page.
4. Eligibility
To access or use the Services, you must be:
At least 18 years of age, or the age of majority in your jurisdiction;
Capable of entering into a legally binding agreement;
Providing truthful, accurate, and complete registration or billing information.
5. Online Store Terms
When you make a purchase on our Site, you agree to provide current, complete, and accurate account and payment information.
We reserve the right to:
Refuse any order placed with us;
Limit or cancel quantities purchased per person, per household, or per order;
Cancel orders that, in our sole judgment, appear to be placed by resellers or distributors.
6. Payment and Billing
We accept payments through secure third-party payment processors (e.g., Stripe, PayPal). All payment information is encrypted and processed securely. You agree to promptly update your payment details to ensure successful transactions.
Prices are displayed in GBP (£) and include/exclude VAT unless stated otherwise. Prices and availability are subject to change without notice.
7. Shipping and Delivery
We aim to ship all orders within the stated timeframe. However, delivery times may vary due to unforeseen circumstances. You are responsible for providing accurate delivery information. We are not liable for delays or mis-deliveries caused by incorrect or incomplete addresses.
For more information, please refer to our Shipping Policy.
8. Returns and Refunds
We strive to provide high-quality products. If you’re unsatisfied with your purchase, please review our Refund and Returns Policy for instructions on how to request a return or refund.
9. Product Descriptions and Availability
We make every effort to display our products accurately. However, we do not guarantee that your monitor’s display of any color will be accurate. Product descriptions and availability are subject to change without notice. We reserve the right to discontinue products at any time.
10. Intellectual Property
All content on the Site, including but not limited to images, graphics, product descriptions, branding, logos, and designs, are the intellectual property of Nature Pure Craft or its licensors. You may not copy, distribute, reproduce, or use our content for any commercial purpose without our prior written consent.
11. User-Generated Content
By submitting reviews, feedback, comments, or other content, you grant Nature Pure Craft a perpetual, royalty-free, irrevocable license to use, reproduce, modify, and publish such content in any medium.
You agree not to submit content that is defamatory, offensive, infringing, or otherwise unlawful. We reserve the right to remove user content at our sole discretion.
12. Third-Party Services and Links
Our Site may contain links to third-party websites or services that are not operated by us. These links are provided for your convenience only. We are not responsible for the content, terms, or practices of any third-party sites.
Use of third-party tools and services is at your own risk. We are not liable for any issues arising from third-party platforms or plugins integrated into our Site.
13. Privacy and Data Protection
Your submission of personal information through the Site is governed by our Privacy Policy, which outlines how we collect, use, and protect your data. By using our Services, you agree to the terms of our Privacy Policy.
14. Security
We implement commercially reasonable security measures to protect your information. However, we cannot guarantee absolute security, and you acknowledge that any information you transmit is at your own risk.
15. Prohibited Uses
You are prohibited from using the Site or its content:
For any unlawful or fraudulent purpose;
To solicit others to perform illegal acts;
To violate intellectual property rights;
To harass, defame, insult, or discriminate;
To upload viruses, malware, or any code of destructive nature;
To collect personal data without consent;
To interfere with the Site’s functionality or security.
Violation of these provisions may result in suspension or termination of your access to our Services.
16. Disclaimer of Warranties
Nature Pure Craft provides the Site and Services “as is” and “as available” without any warranties or conditions, express or implied. We do not guarantee that the Site will be error-free, secure, or continuously available.
To the maximum extent permitted by law, we disclaim all warranties, including merchantability, fitness for a particular purpose, and non-infringement.
17. Limitation of Liability
To the fullest extent permitted by law, Nature Pure Craft shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from your use of the Site or any products purchased from us. This includes, but is not limited to, loss of data, revenue, or profits.
18. Indemnification
You agree to indemnify, defend, and hold harmless Nature Pure Craft, its directors, officers, employees, and affiliates from any claim or demand, including reasonable legal fees, arising from your breach of these Terms or your violation of any law or third-party rights.
19. Termination
We may terminate or suspend your account and access to the Site at any time, without notice, if you breach these Terms. Upon termination, all provisions of these Terms that should survive termination shall remain in effect, including ownership provisions, disclaimers, indemnities, and limitations of liability.
20. Severability
If any provision of these Terms is found to be unlawful or unenforceable, that provision will be severed from the Terms and the remainder will remain in full force and effect.
21. Entire Agreement
These Terms, together with our Privacy Policy and any other legal notices posted on our Site, constitute the entire agreement between you and Nature Pure Craft in relation to your use of the Services.
22. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising under these Terms shall be resolved exclusively in the courts of the UK.
23. Contact Information
For questions about these Terms of Service, please contact us:
Email: Team@naturepurecraft.co.uk
Phone: +44 7388679430
Address: Royal Quay 1, Liverpool, L3 4ET